Read the FAQS

Five Star Car Rental is a luxury car rental service. We strive to set ourselves apart from the regular services, hence the idea of coming up with a new and fresh concept. Here are a set of some most common questions that our customers ask, that would give you an idea about our exclusive services.

What are the essentials required to rent a car?

Before applying for a rental car service make sure that you have the following:

  • Valid Driver’s License (in your name)
  • Valid major credit (in your name)
  • Proof of full coverage insurance (to be verified by our rental specialist before initiating the rental process)
Does Five Star Car Rental provide vehicle delivery services to or will I have to come to collect the car from your location?

Yes! Five Star Car Rental delivers the cars to you, not only that but we also pick up your rental car (ask the agent for specific pricing details). Also, apart from our regular service areas you can also request a rental car delivery or pick up from DC/VA/NYC and Boston.
We provide FREE delivery to all hotels in DC and Northern Virginia during normal business hours.

Is there an age limit set for your car rental service?

Yes! The car renters must be at least 21 years of age. Also, an underage fee will be charged for renters between 21-24 years of age. 

Can I take up the car rental service for an additional driver?

Yes! Additional drivers can be added if the following criteria are met.

  • Any extra driver must meet the stipulated age criteria (at least 21 years of age)
  • The extra driver(s) must appear at the rental counter with the primary renter
  • The extra driver(s) must present their valid driver’s license
  • An additional fee will be applied for additional renters
What kind of payments do you accept?

All rentals are prepaid using a major credit card.

Is a deposit required to rent a car?

Yes! All our customers are required to pay a rental deposit. Though, the total cost depends on the size of the vehicle you are renting along with the amount of time you will be using the rental vehicle for. You will be required to pay for the cost of rental along with a refundable security deposit at the time of renting the vehicle.